Frequently asked questions

Solar panels convert sunlight into electricity during the day, prioritizing use for homes or businesses. Excess power can be stored in batteries or fed back to the grid, reducing grid purchases and lowering electricity bills.

Yes. It can still generate power on cloudy days, though output is lower than on sunny days. System design is based on annual average generation, not single-day weather conditions.

Solar panels do not generate power at night. Nighttime electricity can come from batteries or the grid. Adding battery storage can significantly increase self-consumption.

Solar panels typically last 25 years; inverters 10-15 years; batteries about 10 years, depending on product and maintenance.

Not necessarily. It depends on your electricity usage habits, rate structure, and whether you need backup power. BESTAR ENERGY will provide customized recommendations.

Increase self-consumption, reduce nighttime electricity costs, provide backup power capability, and reduce dependence on the grid.

Only if the system configuration supports backup functionality. BESTAR ENERGY will specify this in the plan.

Residential projects are typically completed in 1 day; commercial projects are implemented in phases based on scale and plan.

No. Installation complies with Australian standards, including waterproofing and structural protection.

Yes. All systems comply with Australian electrical and building safety standards.

Depends on system size, electricity usage habits, whether you have a battery, and the plan selected. BESTAR ENERGY provides personalized calculations.

Low maintenance requirements, typically only periodic inspections and necessary cleaning.

BESTAR ENERGY provides after-sales support and clearly defines responsibilities according to the plan.

Australia's solar-related subsidy policies typically have phased and declining trends, not long-term fixed. Therefore, some BESTAR ENERGY plans allow customers to lock in policy conditions at the time of signing to reduce uncertainty about future policy changes.

Whether it affects you depends on the plan selected. In some plans, subsidy policies will be confirmed at the time of formal contract signing and written into contract terms to ensure clarity and predictability.

Of course. BESTAR ENERGY can first sign a Letter of Intent with customers to confirm the direction of cooperation, and then sign a formal contract after completing the assessment.

You just need to: Contact BESTAR ENERGY to provide basic electricity information; Get customized plans and quotes. Our team will assist you throughout the assessment and decision-making process.